Privacy Policy

Privacy Policy

Introduction

Welcome to http://custom-auto-painting.collision-talk.com (hereafter referred to as “Custom Auto Painting,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Data in the Private Sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Travel and Tour Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the practices related to:

  • Using our applications and services as an authorized user
  • Visiting our website and engaging with its features
  • Receiving communications from us, such as newsletters, emails, phone calls, or texts/SMS messages

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details related to your registration and account creation, such as user name, email address, and password hashes.
  2. Payment Information: Data needed for processing transactions, including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial Information: Records of purchases, transaction histories, and banking details (if stored for payment purposes).
  4. Purchase Information: Details about products or services you’ve acquired from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, mobile device IDs, and advertising IDs to recognize your device when using our mobile applications.
  6. Location Data: Geographic information provided by your device when interacting with our location-based services or when you opt-in to share your location.
  7. Feedback: Any comments, suggestions, reviews, or ratings you choose to share with us.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with our social media accounts.
  9. Product Information: Details about products you’ve shown interest in or purchased, including product preferences and customization options.

We collect this data through multiple channels: user input forms, account creation processes, online interactions, automated tracking technologies (like cookies), and third-party data providers who share information with us under strict privacy agreements.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser or device that serve various functions:

  • Strictly Necessary Cookies: Ensure basic functionality of the website, such as allowing you to log in.
  • Preference Cookies: Remember your preferences, like language settings or display options.
  • Analytics Cookies: Track and analyze user behavior on our site to improve performance and usability.

You have control over non-essential cookies through our Cookie Manager, where you can manage and customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal requirements, providing services, improving our platform, and conducting analytics. Once these purposes are satisfied or when data is no longer required, we securely delete or anonymize your information.

Security Measures

Custom Auto Painting implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security assessments and updates to identify and mitigate potential risks

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to restrict the processing of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights or to file an appeal/complaint, please contact our privacy team at your earliest convenience using the contact information provided below.

Changes to Policy

Custom Auto Painting reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and inform you of significant changes via email or through a notice on our platform. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Address: Custom Auto Painting, [Your Address], [City, State, ZIP Code]